Are you feeling stuck with your Zong mobile plan? Perhaps you’re ready for a change, and the first step is to unsubscribe from your current Zong package.
In this guide, we’ll simplify the process for you, providing clear and user-friendly steps to help you find the freedom you’re looking for.
Step-by-Step Guide to Unsubscribing from Zong Packages
Now, let’s get into the nitty-gritty. Unsubscribing shouldn’t be a daunting task, and we’re here to guide you through it. From online methods to contacting customer support, we’ll break down the steps, ensuring you can make this change confidently and hassle-free.
1. Online Method:
- Visit the Zong Self-Service Portal: Log in to your Zong account on the official Zong Self-Service Portal. If you don’t have an account, you may need to create one.
- Navigate to Subscription Settings: Once logged in, look for an option related to your subscription or package settings. This is where you can manage and modify your current plan.
- Select Unsubscribe or Cancel: Find the option that allows you to unsubscribe or cancel your current Zong package. Click on it, and the system will guide you through the cancellation process.
- Follow On-Screen Instructions: The portal will likely provide on-screen instructions to confirm your decision. Follow these instructions carefully to complete the unsubscribe process.
2. Customer Support:
- Call Zong Customer Support: Dial Zong customer support at the provided helpline 3737. You can find the contact number on the official Zong website or on your Zong SIM card packaging.
- Speak to a Representative: When connected, explain that you want to unsubscribe from your current Zong package. The customer support representative will guide you through the necessary steps.
- Verification and Confirmation: Be ready to provide necessary account details for verification purposes. Once verified, the representative will confirm the cancellation, and you’ll receive a confirmation message.
Unsubscribe From All Zong Packages
To discontinue a Zong package, customers have the option to manually dial the designated unsubscription code. However, if you encounter any challenges with package deactivation, you can choose from the alternative methods outlined below to deactivate calls, SMS, or Internet packages.
- For SMS package cancellation, send “UNSUB” to 700.
- To unsubscribe from the Daily Internet package, send “UNSUB” to 909.
Zong Internet & Call Deactivation Code
For deactivating internet and call packages on Zong, refer to the code provided below:
| PACKAGE | UNSUB CODE |
|---|---|
| Zong All Data Packages | Dial *6464# |
| Zong All Call Packages | Dial 310 |
| Zong All SMS Packages | Send “UNSUB” to 704 or 700 |
Deactivation Codes of Zong Offers
Unsubscribing from Zong Offers is made simple with our provided deactivation codes. Simply review your package details and dial the corresponding unsub code to deactivate the package.
| PACKAGE | UNSUB CODES |
|---|---|
| Call Forwarding (Call Divert) | Dial ##67# |
| Monthly Missed Call Alert | Send “UNSUB” to 6229 |
| Zong Google DUO | Dial *386# |
| Cricket Alerts Service | Send “UNSUB” to 6660 |
| Game Space Service | Send “UNSUB” to 5455 |
| Namaz Alert (Islamic Alert) | Send “UNSUB” to 7867 |
| Weekly Missed Call Alert | Send “UNSUB” to 6226 |
| Caller Tune Unsub | Send “UNSUB” to 2300 |
| News Service (Info Service) | Send “UNSUB” to 7070 |
| Doosra Number (Double Number) | Send “UNSUB” to 4600 |
| Advance Balance (Loan) | Dial 310 |
| Zong My Status Service (MNP) | Send “UNSUB” to 6009 |
| GNO offer by Zong | Send “UNSUB GNO” to 6464 |
| Gameloft Unsub SMS | Send “Stop” to 88000 Send “Stop” to 84149 |
| IMO OFFER Unsub | Send an SMS “UNSUB IMO” to 6464 |
Q1: How can I deactivate my Zong package online?
A: Deactivating your Zong package online is a breeze. Simply log in to the Zong self-service portal, locate the cancellation option, and follow the on-screen instructions.
Q2: Can I stop my Zong subscription anytime?
A: Yes, absolutely! Zong offers the flexibility to stop your subscription at any time without complicated procedures. Check your plan details for any potential charges.
Q3: Is there a fee for canceling my Zong package?
A: In most cases, Zong doesn’t impose a cancellation fee. However, it’s advisable to review your plan terms and conditions to ensure a smooth cancellation process.